Download Malwarebytes' Anti-Malware: to your desktop. O Please copy and paste the Scan Log results in your next reply.Ģ. A text file will open in your default text editor. O If there are several logs, click the current dated log and press View log. O Under Scanner Logs, double-click SUPERAntiSpyware Scan Log. O Click Preferences, then click the Statistics/Logs tab. * To retrieve the removal information after reboot, launch SUPERAntispyware again. * If asked if you want to reboot, click "Yes". Click "OK" and then click the "Finish" button to return to the main menu. * A notification will appear that "Quarantine and Removal is Complete". * Make sure everything has a checkmark next to it and click "Next".
* After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Please be patient while it scans your computer. * On the right, under "Complete Scan", choose Perform Complete Scan. * On the left, make sure you check C:\Fixed Drive. * Back on the main screen, under "Scan for Harmful Software" click Scan your computer. * Click the "Close" button to leave the control center screen. O Terminate memory threats before quarantining. * Under Scanner Options make sure the following are checked (leave all others unchecked):
* Under "Configuration and Preferences", click the Preferences button. To enter Safe Mode, restart computer, and keep tapping F8 key, until menu appears select Safe Mode you'll see "Safe Mode" in all four corners of your screen
(If you encounter any problems while downloading the updates, manually download and unzip them from here. If not, update the definitions before scanning by selecting "Check for Updates". * If asked to update the program definitions, click "Yes". Double-click that icon to launch the program. * An icon will be created on your desktop.
* Double-click SUPERAntiSpyware.exe and use the default settings for installation. Download SUPERAntiSpyware Free for Home Users:
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